I start this piece by making one assumption--everyone is a Facebook user.
Isn’t that what makes social communities great? When they have hit a critical mass of users? Your entire community of close friends, family, coworkers, old college buddies, business acquaintances, and that girl you met at the Digital Wednesday’s networking event are all hanging out together in your Facebook friends list.
Now let me ask a rather blunt rhetorical question, “Would you invite all of these people over for Thanksgiving dinner?” Let me put things into my perspective.
My father just recently sent me a friend request, which unfortunately is still sitting in my inbox, after seeing me over Thanksgiving. My girlfriend’s sister rolled her eyes for denying her friend request after I tried to explain, “My Facebook page is really just for work purposes.”
My friends list is quite small, only consisting of coworkers and a handful of close clients. I have deliberately kept my personal life separate from my Facebook one. This is not out of fear of possibly inappropriate content, but of the calamity that would occur if all the pieces of my social life melded into one unified bucket.
There is a huge opportunity for Facebook to expand its breadth from simple social networking into a true relationship management tool. No one has just “friends” in his or her life. We dissect our social life mainly into family, work, and play. How are these very distinct aspects of our real social life going to interact in this digital social stew? I understand the argument—interpersonal transparency can be the catalyst for social discovery; however, we manage the relationships in our lives differently than how Facebook currently presents it to us.
About a year ago, Facebook added a new feature that allowed those of us who have 5,000 friends to manage that immense data slurry into user-created categories. However these user-created categories are little more than a light contact list-building tool. This is the first step in the direction that I propose below.
Facebook should allow you to designate your own categories for people in your friends list. Each of these created “friend categories” could have a separate sub-profile page where a user could design a page around that unique social interaction. This could simply all boil down to a privacy setting. You allow one category of friends to see a certain module on your profile. If a friend on your other list views your profile page, they would simply not see the module.
If you created a category of friends called “business networking” Facebook could finally be used as a quasi-Linkedin without the fear of your business prospect seeing pictures of you at the MTV beach party in Cabo last summer.
This would open a huge opportunity for Facebook to capitalize on the business side of our social communities. Lord knows as much as we all love Linkedin, there is little "social interaction" beyond the prospect of upward career mobility, which does not usually make for great conversation.
I wish I could create a friend category called “work” and use Facebook as an internal communication and content management system. Most companies already use Instant Messenger as a more efficient way to communicate internally than email. IM poses its own set of similar issues. If you use the same IM username for work and at home, while you’re at work your friends outside of the company are just one tempting click away to distract you. To circumvent this whole issue I have created a IM account specifically for work—but, if my idea happened, I wouldn’t have to.
Facebook would do the filtering for me, and I could finally become digital friends with my girlfriend’s sister, my coworkers, my clients—and my dad.